Hi, My name is Iago
And I turn code into solution to bring value to your life
About Me
Iago Alves Lopes
Service Portal | Front End Developer
Hi, I'm Iago! I am a Servicenow Service Portal Developer and also a passionate FrontEnd Developer. I've worked built many solutions for big companies using Servicenow as the main platform, to bring values to these companies.
Education
Associate System Analysis and Development
FIT - Faculdade Impacta de Tecnologia (08/2019 to 08/2021)The degree program focused on system development using the most up-to-date technologies in the job market, preparing students for the most widely used tools and emerging trends such as Web development, Mobile, IoT, and Cloud Computing. It also included more theoretical subjects such as Mathematics, Statistics, Project Management, and Software Engineering. During this period, the areas in which I stood out the most were Web Development, Cross-Platform Mobile Development (with Flutter), and User Experience (UX).
Experiences
Deloitte
Tech Lead
02/2025 - Present
Tech Lead on ServiceNow, focused on Service Portal development. Collected requirements, supported the team, and implemented production changes. Managed trainings and workshops for the delivered application.
Aoop
ServiceNow Developer
11/2024 - 02/2025
Developed solutions in ServiceNow SPM and HR modules. Handled sustainment tasks, system upgrades, and clone environment setups. Supported business teams for best solutions, working with a global client.
Critical TechWorks
ServiceNow Developer
10/2022 - 11/2024
ServiceNow development focused on Service Portal widgets, pages, and integrations. Worked with Flow Designer, custom app scripts, and incident tickets. Handled change requests (CR) through ITSM.
Accenture
ServiceNow Developer
05/2021 - 10/2022
ServiceNow sustainment development with focus on Service Portal pages and Flow Designer. Built catalog items and scripts for Brazilian and international brands. Coordinated with external teams to manage incoming demands.